Delivery Information

DELIVERY

We ship to 170 countries worldwide and now offer Couture hire to all UK residents, all orders are dispatched within 7 full working days. Our couture gowns designed by in house designer Shan Kagaaba are tailor made to complement the female silhouette requiring a minimum of 8 days to be processed and shipped for delivery.
All fur items require a minimum of 8-9 full working days to be processed and dispatched for delivery. Express shipping can be requested at an additional cost.

FREE UK DELIVERY           

Free UK delivery Monday to Friday between 9am - 5pm

10am - 1pm on Saturday

INTERNATIONAL DELIVERY (EU AND OUTSIDE EU)

We charge a flat rate of £20 for all International Deliveries.

Express Shipping is available upon request

Delivery will be made within 9 -10 full working days from placing your order.

CUSTOMS OR IMPORTANT DUTIES

You are liable as the recipient of your order to pay for any custom or import duties incurred once your item has reached your destination country. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

A signature will be required upon receipt of all orders

We do not deliver on a bank holiday ,in this instance please expect your delivery on the next working day.

If you have missed your delivery, a delivery card will be left for you to arrange redelivery/collection.

ORDER STATUS

Once your order has been dispatched you will receive a shipping notifcation e-mail with your tracking information, your order status will be marked* as ( fulfilled).

 

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